Jen CarterFractional COO
Pricing

What working together costs

An operations audit is a fixed fee by revenue band, credited to your first month. A fractional COO retainer runs $6,000 to $12,000 a month for one to two days a week, with a 3-month minimum and 30 days notice after that.

Under $5M revenue · 1 week

Launch audit

$2,950
Credited to month one
  • Inventory health: aged stock, stockouts, reorder points
  • Landed cost check on your top 10 SKUs
  • 3PL and freight bill review
  • Ranked fix list and 90-day plan
Book the Launch audit
$5M to $15M · 2 weeks

Growth audit

$4,950
Credited to month one
  • Everything in Launch
  • Wholesale readiness: compliance, EDI, chargebacks
  • Systems map across Shopify, Amazon, Faire, ERP, and 3PL
  • Supplier and factory review
  • Readout with the CEO and CFO
Book the Growth audit
$15M to $30M · 3 weeks

Scale audit

$7,950
Credited to month one
  • Everything in Growth
  • Landed cost model across the full catalog
  • 3PL and carrier RFP plan
  • NetSuite readiness or cleanup plan
  • Operations org and hiring plan
Book the Scale audit
Ongoing

Fractional COO retainer

$6,000 to $12,000 / mo
  • 1 to 2 days a week
  • Weekly ops meeting, monthly scorecard
  • 3-month minimum, then 30 days notice
Scoped

Project lead

Quoted
  • NetSuite or ERP rollout
  • 3PL selection or move
  • Sourcing trip or first retail launch
Advisory

One day a month

Quoted
  • For teams that already run the cadence
  • Usually how engagements end

Travel for launches, 3PL visits, and factory trips is billed at cost. Confirm travel terms

Pricing FAQ

The awkward questions, answered.

Why publish prices at all?

It saves us both a call. If the range does not work for your stage, you know before you book.

Is the audit fee credited to the retainer?

Yes, in full, if the retainer starts within 30 days of the readout.

What drives the retainer up or down?

Days per week, how many channels you sell through, whether a system rollout or 3PL move is in flight, and how much of the team reports to me.

Do you take equity instead of fees?

Jen to decide. Default answer: no, cash retainers only, so the incentives stay simple.