About
Jen Carter
Jen Carter is a fractional COO for consumer products brands. She was COO of Stojo, where she took over every department plus finance when the prior COO left, and she now runs operations for an apparel brand and a CPG candy brand. Eighteen years across jewelry, accessories, tech accessories, housewares, apparel, and consumables. B.S., Fashion Institute of Technology.
2026 to nowFractional COO, consumer brands
Operations for a New England apparel brand (store distribution, on-time-in-full, vendor capacity loading) and a CPG candy brand that has grown 20 to 25% month over month since its first DTC launch.
Operations for a New England apparel brand (store distribution, on-time-in-full, vendor capacity loading) and a CPG candy brand that has grown 20 to 25% month over month since its first DTC launch.
2023 to 2026COO, Stojo
Took over when the prior COO left: every department plus finance. Manufacturing partners, international distributors, domestic wholesale, import and trade logistics, the website, and companywide hiring. Led the NetSuite rollout, onboarded Faire, negotiated molds and tooling, and brought the business to a more profitable state after COVID with a smaller team, including a Philippines-based support team.
Took over when the prior COO left: every department plus finance. Manufacturing partners, international distributors, domestic wholesale, import and trade logistics, the website, and companywide hiring. Led the NetSuite rollout, onboarded Faire, negotiated molds and tooling, and brought the business to a more profitable state after COVID with a smaller team, including a Philippines-based support team.
2020 to 2023Operations Manager, then Director of Operations, Stojo
Tripled B2B and wholesale revenue. Carrier contracts, 3PLs, and the website relaunch.
Tripled B2B and wholesale revenue. Carrier contracts, 3PLs, and the website relaunch.
2019Product development, Tory Burch
Vendor strategy that hit a 38% margin goal on a mid-tier jewelry line.
Vendor strategy that hit a 38% margin goal on a mid-tier jewelry line.
2019Director of Operations, Sarina Accessories
Budget, cash flow, PLM, and 7 direct reports. confirm $15M
Budget, cash flow, PLM, and 7 direct reports. confirm $15M
2016 to 2019Production Manager, nOir Jewelry / Lux Accessories
30+ specialty and mass-market accounts. Factories onboarded in Korea, Vietnam, and India.
30+ specialty and mass-market accounts. Factories onboarded in Korea, Vietnam, and India.
2012 to 2016Production Manager, Sequin
Replenishment factory selection that raised profit margin 15%.
Replenishment factory selection that raised profit margin 15%.
2010 to 2012Assistant Product Manager, EK Success Brands
Nearly 1,000 SKUs moved through a Swarovski licensing transition.
Nearly 1,000 SKUs moved through a Swarovski licensing transition.
2008 to 2009Marketing Coordinator, Swank
Packaging and marketing materials with overseas vendors for men's accessories.
Packaging and marketing materials with overseas vendors for men's accessories.